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Playa del Carmen, Quintana Roo, Mexico

Palmaia The House Of Aia

Beach Hotel · Adult Only

Trip Advisor Rating '.$item_trip.' Our Rating 9.8
 

Palmaïa - The House of AïA, a radiant five-star, adults-only all-inclusive wellness enclave on Riviera Maya's pristine beachfront, harmonizes luxury with nature, weaving the Caribbean Sea's turquoise serenity and lush jungle allure into an unforgettable holistic retreat.

The 234 oceanfront suites, radiating eco-conscious elegance, shimmer with air-conditioned sophistication, featuring flat-screen TVs, Nespresso coffee makers, health-conscious minibars, and plush bathrooms with eco-friendly amenities. Spacious private balconies unveil mesmerizing sea views, crafting an intimate sanctuary for couples or wellness seekers. Complimentary fiber-optic Wi-Fi ensures seamless connectivity in this sustainable haven.

Five à la carte restaurants, a beachside food truck, and a Healthy Café, overseen by Michelin-trained chefs, captivate with plant-based Mexican, Mediterranean, and international cuisines, offering vegan and gluten-free options. The Atlantis Spa, centreed around a natural cenote and temazcal, pampers with massages, cacao ceremonies, and sound therapies, while three infinity pools and Eolo Beach Club's organic beats elevate evenings. Over 30 holistic activities, from yoga to the Rituals of Sound Series, enrich the Architects of Life Programme, complemented by a 24-hour fitness centre, snorkeling, and paddleboarding. A 24-hour concierge and gourmet room service curate bespoke Riviera Maya experiences, amplifying the region's vibrant allure.

Perched 5 km from Playa del Carmen's downtown and 55 km from Cancún International Airport, with paid airport shuttles, Palmaïa - The House of AïA offers valet parking and effortless access to Riviera Maya's cultural and natural treasures. This luminous haven ignites an exquisite fusion of opulent luxury and the vibrant pulse of Mexico's Caribbean heart.

Available Board

All Inclusive

Rooms & Suites

General Facilities

Activities

  • Bicycle Rental
  • Live Music/Performance
  • Beach
  • Kids' Club
  • Snorkelling
  • Children's Playground

Wellness

  • Outdoor Swimming Pool
  • Kids' Pool
  • Fitness/Spa Locker Rooms
  • Yoga Classes
  • Fitness
  • Full Body Massage
  • Couples Massage
  • Spa/Wellness Packages
  • Foot Bath
  • Spa Lounge/Relaxation Area
  • Spa Facilities
  • Body Wrap
  • Body Scrub
  • Body Treatments
  • Hair Styling
  • Hair Colouring
  • Hair Cut
  • Pedicure
  • Manicure
  • Hair Treatments
  • Make Up Services
  • Facial Treatments
  • Beauty Services
  • Sun Umbrellas
  • Sun Loungers Or Beach Chairs
  • Massage
  • Spa And Wellness Centre
  • Fitness Centre

General

  • Invoice Provided
  • Concierge Service
  • Atm/Cash Machine On Site
  • Luggage Storage
  • Tour Desk
  • Currency Exchange
  • Express Check-in/Check-out
  • 24-hour Front Desk
  • Daily Housekeeping
  • Trouser Press
  • Ironing Service
  • Dry Cleaning
  • Laundry
  • Meeting/Banquet Facilities

Hotel Reviews

Location rating Location
Sleep Quality rating Sleep Quality
Rooms rating Rooms
Service rating Service
Value rating Value
Cleanliness rating Cleanliness
5 rating
April 2026

Not sure where to start but every single aspect of this hotel is magical. The staff are incredible, the service is some of the best we have experienced anywhere in the world and the hotel it’s self...

4 rating
April 2026

Great experience. I have gone twice. The price has quadrupled in 2 years. Now the very people that supported it and gave it the good reviews have been priced way out. It went from an environment of...

5 rating
April 2026

Our stay at Palmaia was beyond magical. The natural kept atmosphere blending effortlessly into nature’s beauty, cleanliness of the rooms, and attention to detail on a wellness scale was above and...

5 rating
April 2026

Amazing vacation! We loved all of it and are already talking about going back. We are vegan and the food was the best we have ever experienced. The service was phenomenal. Some people that stood out...

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Average Weather

Ave Daily Temp °C
Ave Monthly Rain mm

Jan
28
70
Feb
29
34
Mar
29
29
Apr
31
38
May
32
85
Jun
32
160
Jul
33
53
Aug
33
103
Sep
32
303
Oct
31
194
Nov
29
108
Dec
28
74

Hotel Location

Rates Nightly From

£273 Per Person

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