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Nights Stay

Adults

Under 18

Hanoi, Ha Noi, Vietnam

Pan Pacific Hanoi

City Hotel

Trip Advisor Rating 4.4
Superb 4.4

Pan Pacific Hanoi, a refined five-star hotel soaring twenty floors above Vietnam's vibrant capital, captivates with its prime location overlooking West Lake, Truc Bach Lake, and the Red River. This sophisticated property, blending contemporary elegance with Vietnamese cultural touches, offers an ideal retreat for travellers seeking urban luxury and cultural immersion.

The hotel's 272 guest rooms and 56 serviced apartments, designed for both short stays and extended visits, feature modern furnishings and warm, neutral tones accented by traditional Vietnamese designs. Each air-conditioned space includes flat-screen LCD TVs, fully stocked minibars, and spacious en-suite bathrooms with bathtubs or rainfall showers, complete with premium French toiletries. Floor-to-ceiling windows frame panoramic views of the lakes or river, while serviced apartments offer added space and comfort for long-term guests, perfect for those craving a home-like ambiance.

Dining at Pan Pacific Hanoi is a culinary journey across continents. Pacifica Restaurant delights with an international buffet, featuring everything from fresh seafood to artisanal pastas, savoured in a bright, open setting. Ming Restaurant crafts refined Chinese dishes, including delicate dim sum and braised abalone, in an elegant dining room. For a more relaxed ambiance, Song Hong Bar serves expertly mixed cocktails and light bites, while the rooftop Summit Lounge pairs inventive drinks with sweeping city vistas. Guests can unwind in the naturally lit indoor swimming pool with a retractable roof, ideal for year-round relaxation, or rejuvenate at the premium spa with tailored massages and wellness treatments. The modern fitness centre keeps active travellers energized, and eleven versatile event spaces, including a grand ballroom for up to 460 guests, make the hotel a premier choice for conferences and celebrations.

Located just 3 kilometers from Hanoi's vibrant Old Quarter and a short drive from iconic sites like Hoan Kiem Lake, Thang Long Water Puppet Theatre, and Ba Dinh Square, Pan Pacific Hanoi is 21 kilometers from Noi Bai International Airport. This urban retreat weaves sophisticated comfort with Hanoi's dynamic cultural pulse, crafting an unforgettable escape.

Available Board

Breakfast · Room Only

Rooms & Suites

General Facilities

Activities

  • Bicycle Rental
  • Happy Hour

Wellness

  • Indoor Swimming Pool
  • Fitness/Spa Locker Rooms
  • Personal Trainer
  • Fitness Classes
  • Yoga Classes
  • Fitness
  • Full Body Massage
  • Couples Massage
  • Foot Massage
  • Neck Massage
  • Back Massage
  • Spa/Wellness Packages
  • Foot Bath
  • Spa Lounge/Relaxation Area
  • Steam Room
  • Spa Facilities
  • Body Scrub
  • Body Treatments
  • Hair Styling
  • Hair Colouring
  • Hair Cut
  • Pedicure
  • Manicure
  • Hair Treatments
  • Waxing Services
  • Facial Treatments
  • Beauty Services
  • Sun Loungers Or Beach Chairs
  • Hot Tub/Jacuzzi
  • Massage
  • Spa And Wellness Centre
  • Fitness Centre
  • Sauna

General

  • Invoice Provided
  • Private Check-in/Check-out
  • Concierge Service
  • Atm/Cash Machine On Site
  • Luggage Storage
  • Tour Desk
  • Currency Exchange
  • Express Check-in/Check-out
  • 24-hour Front Desk
  • Daily Housekeeping
  • Trouser Press
  • Ironing Service
  • Dry Cleaning
  • Laundry
  • Fax/Photocopying
  • Business Centre
  • Meeting/Banquet Facilities

Reviews

Sleep Quality rating Sleep Quality
Location rating Location
Rooms rating Rooms
Service rating Service
Value rating Value
Cleanliness rating Cleanliness
5 rating
December 2025

A very beautiful hotel in a great location. The service was amazing, especially at the Summit Lounge. All the staff were lovely and very helpful, and Hien was especially wonderful — so friendly...

5 rating
December 2025

Nice hotel, excellent service, clean and spacious room. The pacific lounge experience was excellent- very nice, helpful and welcoming lounge staffs (Giang/ Christina, Duka, Thao, Yen).

4 rating
December 2025

The hotel is beautiful and located right by West Lake. The rooms are spacious and comfortable, and the staff are friendly. It’s a bit far if you want to stay in the Old Quarter, but the breakfast is...

5 rating
December 2025

Very good and clean hotel, nice room, good food and great service at the Pacific lounge.The area around the hotel is nice, good for walking along the lake. The view from the room is wonderful. The...

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Average Weather

Ave Daily Temp °C
Ave Monthly Rain mm

Jan
22
42
Feb
24
32
Mar
30
29
Apr
29
113
May
32
195
Jun
31
295
Jul
32
355
Aug
30
389
Sep
31
341
Oct
29
194
Nov
29
64
Dec
23
22

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