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Pan Pacific Hanoi
City Hotel
Our Rating
8.8
Pan Pacific Hanoi, a refined five-star hotel soaring twenty floors above Vietnam's vibrant capital, captivates with its prime location overlooking West Lake, Truc Bach Lake, and the Red River. This sophisticated property, blending contemporary elegance with Vietnamese cultural touches, offers an ideal retreat for travellers seeking urban luxury and cultural immersion.
The hotel's 272 guest rooms and 56 serviced apartments, designed for both short stays and extended visits, feature modern furnishings and warm, neutral tones accented by traditional Vietnamese designs. Each air-conditioned space includes flat-screen LCD TVs, fully stocked minibars, and spacious en-suite bathrooms with bathtubs or rainfall showers, complete with premium French toiletries. Floor-to-ceiling windows frame panoramic views of the lakes or river, while serviced apartments offer added space and comfort for long-term guests, perfect for those craving a home-like ambiance.
Dining at Pan Pacific Hanoi is a culinary journey across continents. Pacifica Restaurant delights with an international buffet, featuring everything from fresh seafood to artisanal pastas, savoured in a bright, open setting. Ming Restaurant crafts refined Chinese dishes, including delicate dim sum and braised abalone, in an elegant dining room. For a more relaxed ambiance, Song Hong Bar serves expertly mixed cocktails and light bites, while the rooftop Summit Lounge pairs inventive drinks with sweeping city vistas. Guests can unwind in the naturally lit indoor swimming pool with a retractable roof, ideal for year-round relaxation, or rejuvenate at the premium spa with tailored massages and wellness treatments. The modern fitness centre keeps active travellers energized, and eleven versatile event spaces, including a grand ballroom for up to 460 guests, make the hotel a premier choice for conferences and celebrations.
Located just 3 kilometers from Hanoi's vibrant Old Quarter and a short drive from iconic sites like Hoan Kiem Lake, Thang Long Water Puppet Theatre, and Ba Dinh Square, Pan Pacific Hanoi is 21 kilometers from Noi Bai International Airport. This urban retreat weaves sophisticated comfort with Hanoi's dynamic cultural pulse, crafting an unforgettable escape.
Available Board
Breakfast · Room Only
Rooms & Suites
Pacific Club Room
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Landmark View
- City View
- River View
- Flat-screen TV
- Soundproof
- Bathrobe
- Safe
- Executive Lounge Access
- Towels
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Linens
- Streaming Service
- Minibar
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Satellite Channels
- Bathtub
- Bathroom
Beds: One king bed
This air-conditioned club room has carpeted flooring and is soundproof. It is fitted with a flat-screen satellite TV, mini-bar and a desk. The private bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe Double Room
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Landmark View
- City View
- River View
- Flat-screen TV
- Soundproof
- Bathrobe
- Safe
- Towels
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Streaming Service
- Minibar
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Satellite Channels
- Bathtub
- Bathroom
Beds: One king bed, Two twin beds
Featuring contemporary decor with light tones, this air-conditioned double room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The private bathroom includes a hairdryer and free toiletries.
Premier Lake View Room
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Lake View
- Landmark View
- City View
- River View
- Flat-screen TV
- Bathrobe
- Safe
- Towels
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Linens
- Streaming Service
- Minibar
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Soundproof
- Satellite Channels
- Bathtub
- Bathroom
Beds: One king bed
This air-conditioned premier room opens up to panoramic views of West Lake. It is fitted with carpeted flooring, a flat-screen TV and a desk. The private bathroom includes a separate bathtub and a standing shower.
Studio Suite
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Lake View
- Landmark View
- City View
- Flat-screen TV
- Soundproof
- Bathrobe
- Safe
- Executive Lounge Access
- Sofa
- Towels
- Sitting Area
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Linens
- Streaming Service
- Minibar
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Satellite Channels
- Bathtub
- Bathroom
Beds: One king bed
This spacious air-conditioned suite opens up to panoramic views of the lake. It has a separate living room fitted with a flat-screen TV, desk and mini-bar. The private bathroom includes a hairdryer and free toiletries.
One Bedroom Premier Serviced Suite
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Lake View
- Flat-screen TV
- Soundproof
- Minibar
- Safe
- Hardwood Or Parquet Floors
- Oven
- Iron
- Ironing Facilities
- Sitting Area
- Free Toiletries
- Microwave
- TV
- Linens
- Streaming Service
- Kitchenware
- Heating
- Dryer
- Washing Machine
- Cable Channels
- Toilet Paper
- Bathtub
- Bathrobe
- Dining Table
- Sofa
- Towels
- Bedside Socket
- Slippers
- Hairdryer
- Refrigerator
- Toilet
- Kitchenette
- Electric Kettle
- Kitchen
- Telephone
- Shower
- Wardrobe Or Closet
- Satellite Channels
- Dining Area
- Bathroom
Beds: One king bed
This one-bedroom apartment comes with a separate living room with sofa and fully-equipped kitchen. Private bathroom comes with a deep bathtub, separate rain shower stall and free toiletries.
One Bedroom Executive Serviced Suite
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Lake View
- City View
- Flat-screen TV
- Soundproof
- Minibar
- Safe
- Hardwood Or Parquet Floors
- Oven
- DVD Player
- Sitting Area
- Free Toiletries
- Microwave
- TV
- Streaming Service
- Kitchenware
- Heating
- Dryer
- Washing Machine
- Cable Channels
- Toilet Paper
- Bathtub
- Bathrobe
- Dining Table
- Sofa
- Towels
- Bedside Socket
- Slippers
- Hairdryer
- Refrigerator
- Toilet
- Kitchenette
- Electric Kettle
- Kitchen
- Telephone
- Shower
- Wardrobe Or Closet
- Satellite Channels
- Dining Area
- Bathroom
Beds: One king bed
This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as lake views. The unit offers 1 bed.
Deluxe King Room with Lake View
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Lake View
- Flat-screen TV
- Minibar
- Bathrobe
- Safe
- Towels
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Linens
- Streaming Service
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Bathtub
- Bathroom
Beds: One king bed, Two twin beds
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a wardrobe, a safe deposit box as well as lake views.
Pacific Club King Room with Lake View
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Lake View
- Flat-screen TV
- Minibar
- Bathrobe
- Safe
- Executive Lounge Access
- Towels
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Streaming Service
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Bathtub
- Bathroom
Beds: One king bed
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a mini-bar, executive lounge access, a wardrobe as well as lake views. The unit offers 1 bed.
Studio Suite with Balcony
- Free WiFi
- Air Conditioning
- Attached Bathroom
- Balcony
- Lake View
- Flat-screen TV
- Minibar
- Bathrobe
- Safe
- Executive Lounge Access
- Sofa
- Towels
- Sitting Area
- Free Toiletries
- Bedside Socket
- Slippers
- Hairdryer
- TV
- Streaming Service
- Toilet
- Electric Kettle
- Heating
- Telephone
- Shower
- Dryer
- Cable Channels
- Wardrobe Or Closet
- Toilet Paper
- Bathtub
- Bathroom
Beds: One king bed
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, executive lounge access, a seating area as well as lake views. The unit has 1 bed.
One Bedroom Apartment with City View
- Free WiFi
- Bathroom
Beds: One king bed
The unit has 1 bed.
General Facilities
Activities
- Bicycle Rental
- Happy Hour
Wellness
- Indoor Swimming Pool
- Fitness/Spa Locker Rooms
- Personal Trainer
- Fitness Classes
- Yoga Classes
- Fitness
- Full Body Massage
- Couples Massage
- Foot Massage
- Neck Massage
- Back Massage
- Spa/Wellness Packages
- Foot Bath
- Spa Lounge/Relaxation Area
- Steam Room
- Spa Facilities
- Body Scrub
- Body Treatments
- Hair Styling
- Hair Colouring
- Hair Cut
- Pedicure
- Manicure
- Hair Treatments
- Waxing Services
- Facial Treatments
- Beauty Services
- Sun Loungers Or Beach Chairs
- Hot Tub/Jacuzzi
- Massage
- Spa And Wellness Centre
- Fitness Centre
- Sauna
General
- Invoice Provided
- Private Check-in/Check-out
- Concierge Service
- Atm/Cash Machine On Site
- Luggage Storage
- Tour Desk
- Currency Exchange
- Express Check-in/Check-out
- 24-hour Front Desk
- Daily Housekeeping
- Trouser Press
- Ironing Service
- Dry Cleaning
- Laundry
- Fax/Photocopying
- Business Centre
- Meeting/Banquet Facilities
Hotel Reviews
Sleep Quality
Location Rooms Service Value Cleanliness
This was our first hotel on our multi week SE Asia trip and I am writing this review at the end of the trip to accurately compare the hotels we stayed in. The hotel rooms are large and have great...
We upgraded to get a great refurbished room overlooking the lake. The bathroom was super smart. It had one of those loos that warms the seat when you sit on it and has a multitude of functions. I...
Loved my stay ,booked it for a one night stay before departure as it is about half hour from airport ,breakfast is at 6.30 pm so it’s convenient for early flight ,also very close to Pagoda , room was...
Enjoyed our stay. Lovely room with views over West Lake. Really enjoyed the sky bar, great cocktails, stunning views across the city and a relaxed ambience. The breakfast area could be a little...
Average Weather
Ave Daily Temp °C
Ave Monthly Rain mm
22
42
24
32
30
29
29
113
32
195
31
295
32
355
30
389
31
341
29
194
29
64
23
22