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Playa del Carmen, Quintana Roo, Mexico

Platinum Yucatan Princess

Beach Hotel · Adult Only

Trip Advisor Rating '.$item_trip.' Our Rating 8.4
 

Platinum Yucatan Princess, a radiant five-star, adults-only, all-inclusive sanctuary on Riviera Maya's pristine Caribbean shores, enchants with vibrant elegance, weaving lush tropical serenity and contemporary sophistication into an unforgettable escape.

The 472 opulent suites, infused with vibrant modern design, shimmer with air-conditioned sophistication, featuring flat-screen TVs, iPod docks, well-stocked minibars, and spacious seating areas. Private balconies unveil turquoise waters or verdant garden views, while luxurious bathrooms with spa baths, bathrobes, hairdryers, and premium amenities craft a refined haven for couples or discerning travellers. Complimentary Wi-Fi ensures seamless connectivity in this luxurious retreat.

Six exquisite restaurants—one international buffet and four à la carte venues—ignite the senses with authentic Mexican, Asian, and gourmet international cuisines, paired with eight stylish bars, including swim-up, wine, and a pulsating nightclub, crafting tropical cocktails and premium spirits. Thirteen shimmering pools, from tranquil infinity to vibrant relaxation pools with cabanas, and a white-sand beach invite swimming, snorkeling, kayaking, and beach volleyball. The full-service spa pampers with massages, facials, and body treatments, while a state-of-the-art fitness centre and yoga classes energize. Nightly live music, dance shows, and themed parties, curated by attentive entertainment staff, amplify the vibrant evenings.

Perched 10 km from Playa del Carmen's main square, 10 minutes from Plaza Las Américas Shopping Centre, 18 km from Xcaret Park, and 50 km from Cancún International Airport, Platinum Yucatan Princess offers complimentary parking and effortless access to Riviera Maya's coastal and cultural treasures. This luminous haven ignites an exquisite fusion of opulent luxury and the vibrant pulse of Mexico's Caribbean heart.

Available Board

All Inclusive · Room Only

Rooms & Suites

General Facilities

Activities

  • Bicycle Rental
  • Archery
  • Themed Dinner Nights
  • Beach
  • Tennis Equipment
  • Evening Entertainment
  • Water Sport Facilities On Site
  • Nightclub/Dj
  • Entertainment Staff
  • Snorkelling
  • Karaoke
  • Billiards
  • Golf Course (within 3 Km)
  • Tennis Court

Wellness

  • Outdoor Swimming Pool
  • Fitness
  • Massage Chair
  • Spa/Wellness Packages
  • Spa Lounge/Relaxation Area
  • Steam Room
  • Spa Facilities
  • Light Therapy
  • Body Wrap
  • Body Scrub
  • Body Treatments
  • Hair Styling
  • Hair Colouring
  • Hair Cut
  • Pedicure
  • Manicure
  • Hair Treatments
  • Make Up Services
  • Waxing Services
  • Facial Treatments
  • Beauty Services
  • Sun Umbrellas
  • Sun Loungers Or Beach Chairs
  • Hot Spring Bath
  • Hammam
  • Hot Tub/Jacuzzi
  • Massage
  • Spa And Wellness Centre
  • Fitness Centre
  • Sauna

General

  • Invoice Provided
  • Concierge Service
  • Atm/Cash Machine On Site
  • Luggage Storage
  • Tour Desk
  • Currency Exchange
  • 24-hour Front Desk
  • Daily Housekeeping
  • Trouser Press
  • Ironing Service
  • Dry Cleaning
  • Laundry
  • Fax/Photocopying
  • Business Centre
  • Meeting/Banquet Facilities

Hotel Reviews

Sleep Quality rating Sleep Quality
Location rating Location
Rooms rating Rooms
Service rating Service
Value rating Value
Cleanliness rating Cleanliness
1 rating
March 2026

I will start by saying that this is not a 5 Star resort. More of a 3 1/2 Star at best. The transfer was not 45 minutes as advertised. It was over 1 1/2 hours (not great for the two of us who suffer...

4 rating
March 2026

We spent 10 days at the resort. It’s a beautiful resort and perfect for party days at the main pool or relaxing days by the quieter pools. We initially had issues with our room, when we checked...

1 rating
March 2026

Im here now and everything is amazing but I haven't had any warm water since I got here three days ago. I paid extra for platinum and its not cuba. Trying to call your concierge is useless. Don't pay...

5 rating
March 2026

Javier and Enrique were absolutely phenomenal butlers! From start to finish, they made our stay truly unforgettable. They were so accommodating — nothing ever felt like too much to ask. They kept us...

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Average Weather

Ave Daily Temp °C
Ave Monthly Rain mm

Jan
28
70
Feb
29
34
Mar
29
29
Apr
31
38
May
32
85
Jun
32
160
Jul
33
53
Aug
33
103
Sep
32
303
Oct
31
194
Nov
29
108
Dec
28
74

Hotel Location

Rates Nightly From

$100 Per Person

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